| Damaged Shipments - Hendrix takes every
precaution to ensure safe arrival of goods, but our responsibility
ceases when the shipment leaves our premises. If you receive
a damaged shipment, insist on a damaged notation on the frieght
bill by the delivery person BEFORE you accept the shipment.
Contact the carrier IMMEDIATELY and request an inspection. This
must be done prior to filing a damage claim. DO NOT UNPACK THE
SHIPMENT. If you must unpack, SAVE ALL THE BOXES AND PACKING
MATERIAL. HENDRIX IS NOT RESPONSIBLE FOR SHIPPING DAMAGES
Our customer services can assist you in filing claims, please
contact us at 1-800-267-8182.
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